Shipping & Return

Our goal is to create every piece of jewelry as special and beautiful as the moment it honors. If your item arrives damaged, incorrectly designed, or is simply not what you expected, please let us know immediately and we will rectify any situation.

Items can only be accepted for return or exchange within 100 days from the date of purchase.

Customized items are eligible for returns only, not exchanges. Exchanges are only permitted for non-personalized pieces. No exceptions can be made in this regard.

Due to the made-to-order nature of our pieces, we cannot offer refunds on returns. Instead, returns will be credited as credit gift cards. Please note that refunds are not available.

Non-personalized items can be returned for store credit or exchanged for any item within the same collection.

Please ensure that items are sent back within seven days from the date the return was processed.

All items must be returned unworn and in their original condition.

Once we receive your returned items at our facility, please allow 3-5 business days for us to process your return.

All returns/exchanges will be charged $5.95 for shipping and handling expenses.